Shipping & Returns

PROCESSING & PREPARING YOUR ORDER

After your order is placed, it goes through processing which includes payment verification, item creation, quality control and packaging.

ESTIMATED PROCESSING TIMES

►  2-7 Business Days before Shipment.

SHIPPING POLICY

ESTIMATED SHIPPING TIMES (After Order Processing)

Shipped from California or North Carolina via FedEx, USPS or DHL.
►  United States 5-8 Business Days
►  International 2-5 Weeks*

International Orders
*International orders can take longer due to unpredictable customs delays. Buyers are responsible for any customs and import taxes that may apply at time of delivery.

Separate Shipments
If you order several different items you may receive separate shipments, as some items ship from different locations or require different packaging.

RETURN POLICY

Returns and exchanges are only available if an item arrives damaged or defective.

How To Set Up A Return or Exchange

  • If your order arrives damaged or defective, please Contact us within 14 days of delivery to request a return or exchange.
    [ mail@rallisonshop.com ]
  • Ship qualifying items back within 21 days of delivery.
  • Buyer is responsible for any return shipping costs.

Refunds cannot be issued for Wrong Address Provided.
Please double check that your address is accurate during checkout.

QUESTIONS or CONCERNS?

Please don't hesitate to contact us with any questions or concerns.
[ mail@rallisonshop.com ]